I'm very deeply in love with Japanese culture. Everything they do, I feel they have such a distinct eye for perfection, and for always changing things for the better, whether it's food, advanced engineering, robotics, or even hair.
Working alongside them, I've seen so many little things change in the way they do things. They're very meticulous. We resonated with that heavily.
Where the name came from
Kaizen came from that idea: constant self-improvement and change for the better.
Kaizen is constant self-improvement while we help the next person improve themselves. In return, we make the world a better place.
That's the mission. We keep improving ourselves while helping the next person we work with improve themselves.
The ripple
Every person who sits in our chair, we're trying to make them a little better. A little more confident, with a little extra pep in their step. Hopefully that leads them to do something a little better for the next person they meet, because they feel great.
When people feel great, they tend to be more outgoing and warmer, and they usually have a better life. Someone who doesn't feel great, who feels shut out or left out, tends to pull away. We don't want to create that.
With hairdressers the idea is simple: make them happy, make them money, make them proficient. They carry that into their clients, and the client carries it into their life. And so on.
What it looks like day to day
Continuous improvement isn't a big reinvention once a year. It's small things, every day. A cleaner section. A faster finish. A better question in the consultation. One thing you do a little better today than you did yesterday.
That's why I stopped competing and started teaching. I'd rather help other people get better, and better, and better.
Make the world a little more beautiful, one client at a time.
Want to see how we teach it? Browse Kaizen classes, book private mentoring, or bring us to your team with in-salon education.